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Terms of Use

Last updated: 3/16/2026

1. Acceptance of Terms

By using the Radionice website (radionice.com.hr), you agree to these terms of use. If you do not agree with these terms, please do not use our service.

By using the Planer service, you declare that you are entering into an agreement with Radionice and that you accept these Terms of Use, including the Data Processing Agreement (DPA) from Chapter 12.

2. Service Description

Radionice is a platform for finding and viewing workshops in Croatia. We are an intermediary platform connecting users with workshop organizers.

Important: We do not organize the workshops nor are we responsible for their content, quality, or execution. All bookings and payments take place directly with the organizers via their external websites.

3. Disclaimer

The Radionice platform:

  • Does not guarantee the accuracy of workshop information
  • Is not responsible for the quality or execution of workshops
  • Is not responsible for the relationship between users and organizers
  • Does not process payments or store payment data
  • Does not guarantee the availability of spots in workshops

4. Bookings and Payments

All bookings and payments take place directly with workshop organizers via their external websites. Booking conditions, cancellations, and refunds are determined by the policies of individual organizers.

5. Intellectual Property

All content on this website (design, logos, texts) is the property of the Radionice platform and is protected by copyright laws.

6. Prohibited Use

It is prohibited to:

  • Use the platform for illegal purposes
  • Disrupt the operation of the website
  • Attempt unauthorized access to the system
  • Copy or reproduce content without permission
  • Use automated tools (bots) to collect data

7. External Links

Our platform contains links to external websites of organizers. We are not responsible for the content, privacy policies, or practices of those sites.

8. Limitation of Liability

The Radionice platform shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our service.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes become effective upon posting on this page.

10. Governing Law

These terms are governed by the laws of the Republic of Croatia. All disputes shall be resolved before the competent courts in Croatia.

11. Contact

For questions about these terms, contact us at: info@radionice.com.hr

12. Data Processing Agreement (DPA)

This Data Processing Agreement ("Agreement") forms an integral part of the Terms of Use for the Planer service (planer.radionice.com.hr) between Radionice as the provider of the Planer service and data processor, and the individual workshop organizer using Planer as the data controller of their attendees' personal data. By accepting the Terms of Use for Planer, the organizer also accepts this Agreement.

Subject and Duration of Processing

1. The Processor processes personal data of workshop attendees and organizer representatives exclusively for the purpose of providing the Planer service (management of schedules, bookings, and communication related to workshops), in the name and on behalf of the Controller.

2. Processing is carried out for the duration of the contractual relationship between the Controller and the Processor, and at most within the retention periods specified in the Privacy Policy and/or Terms of Use.

Types of Data and Categories of Data Subjects

3. Processing covers the following categories of personal data:

- workshop attendee data (name, surname, contact details, information about bookings and workshop participation)

- organizer representative data (name, surname, contact, billing details)

- technical data and Planer system usage logs (IP address, login time, system activities) for security and service quality assurance purposes.

4. Data subjects are: workshop attendees of the organizer, employees/associates of the organizer, and persons using Planer on their behalf.

Obligations of the Controller (Organizer)

5. The Controller determines the purposes and legal bases for processing attendee data (e.g., contract execution, legal obligation, legitimate interest, consent) and is responsible for the lawfulness of processing.

6. The Controller acts to inform data subjects about data processing, including the use of Planer as a processor service, and ensures the exercise of their rights (access, erasure, restriction, etc.).

Obligations of the Processor (Radionice / Planer)

7. The Processor processes personal data exclusively according to the documented instructions of the Controller and in accordance with this Agreement, GDPR, and other applicable regulations.

8. The Processor ensures the confidentiality of personal data and undertakes that persons authorized to process data are committed to confidentiality.

9. The Processor implements appropriate technical and organizational security measures (e.g., access control, encryption, regular backups) to ensure a level of security appropriate to the risk.

Subprocessors

10. The Processor has the right to engage subprocessors (e.g., hosting providers, email services, analytics), provided that they enter into an agreement requiring the same level of protection as this Agreement.

11. A list of main categories of subprocessors and/or specific service providers is available in the Privacy Policy and may be updated from time to time. Continued use of the service after the publication of changes is considered acceptance of the updated list by the Controller.

Assistance to the Controller

12. The Processor, to the extent reasonably possible, assists the Controller in fulfilling obligations to respond to data subject requests and in data implementation impact assessments (DPIA), taking into account the nature of processing and information available.

13. In case of a data subject request addressed directly to the Processor, the Processor will forward such request to the Controller without undue delay, unless authorized to respond on behalf of the Controller.

Personal Data Breaches

14. In case of a personal data breach processed in Planer, the Processor will, without undue delay, notify the Controller and provide all relevant information so the Controller can fulfill their obligations towards the supervisory authority and data subjects.

Return and Deletion of Data

15. Upon termination of the Planer service provision to the Controller, the Processor will, at the Controller's choice, delete or return all personal data to the Controller, unless further retention is prescribed by law.

16. The Processor may retain aggregated or anonymized data that do not constitute personal data, for statistics and service improvement purposes.

Audit and Proof of Compliance

17. At the request of the Controller, the Processor will make available information necessary to demonstrate compliance with this Agreement and GDPR, including potential summaries of security or certification reports, if available.

Applicable Law and Dispute Resolution

18. This Agreement is governed by the laws of the Republic of Croatia, with the jurisdiction of the competent court according to the seat of the Processor, unless otherwise regulated by the main agreement/terms of use.